We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May, 2018.
We collect information in connection with booking enquiries. This may include the following, to the extent supplied by you via a form on this website, telephone or email, or subsequently by post:
We require this information to understand your needs and provide you with a better service, and in particular for the following principal reasons:
Very occasionally, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place physical, electronic and managerial procedures, which we consider are reasonable to safeguard and secure the information we collect online.
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the website in question.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Information may be held at our administrative address or by one of our third party providers:
We will hold personal information for the period of time we deliver products and services and until there is no foreseeable legitimate business interest with you, or until you have exercised your right for your personal information to be removed from our systems.
Under the General Data Protection Regulation you have a number of important rights free of charge, including rights to:
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individual’s rights under the General Data Protection Regulation.
If you would like to exercise any of those rights, please email, call or write to us using the details found in the section below. Let us have enough information to identify you which will include your full name, address and property address. It is likely that we will also require proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill). Please let us know the information to which your request relates, including any account or reference numbers, if you have them.
The supervisory authority in the UK is the Information Commissioner who may be contacted at ico.org.uk/concerns or telephone: 0303 123 1113.