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1. Nature of Contract - A contract only exists on
written acceptance of a booking (including email) by us (i.e. the Owner and
any agent of the Owner) and receipt of the appropriate deposit. Receipt of a
deposit alone does not imply acceptance of a booking. No variations to this contract may be made
except by the Owner in writing.
2. You (i.e. the Occupiers) agree that you will take good care of the
property, leave it clean and tidy, report any breakages and agree to
be responsible for the cost of a) any breakages or losses of property and b)
for any costs incurred (over and above that which is normally incurred) so as
to return the property to good condition. This is the main condition of the
contract.
3. You agree not to exceed the maximum number of occupants for the
property.
4. We are entitled to ask you to leave without refund if a) there is
over occupancy, b) damage has been or is likely to be caused or c) your
behaviour is deemed to be unacceptable.
5. Cancellation by us - In the unlikely event that the property
becomes unavailable then we will seek to inform you as soon as possible after
being made aware of this and endeavour to offer you alternative accommodation
- if at all possible of an equal standard to that originally booked - or
otherwise to return to you any deposit or advance payment which you have
made.
6. Booking Cancellation - It is strongly recommended that you
arrange Holiday Cancellation Insurance. If you are forced to
cancel your booking we will endeavour to re-let the property. If the property
is re-let then any monies received from the re-letting will, after deduction
of costs and commissions, be applied to any balance due or if full payment
has been made by refund to you. If we are unable to re-let the property then
any deposit paid will be retained and any balances due will remain deemed to
be payable. We reserve the right to seek evidence of Holiday Cancellation
Insurance before accepting a booking.
7. We do not accept any liability for any damage, loss or injury to
any member of your party or any vehicles or possessions, other than personal
injury proven in law to be caused by a negligent act by ourselves or our
employees or contractors whilst acting in the course of employment.
8. A deposit of 50% of the booking cost will be required with your
booking form. The balance will be due 6 weeks before your Holiday Start Date.
If the booking is for less than 6 weeks time the full amount payable will be
required with your booking form.
9. Key Deposits - A Key Deposit of £100 is payable at the time of
paying the balance of the booking cost. This is refunded as soon as
reasonably possible after your holiday provided that you or your party have
not caused any damage or loss and the property has been left clean and tidy.
10. Arrival & Departure Times - Your accommodation will be
available to you from 4 p.m. on the day of arrival, unless otherwise
arranged. Please be ready to leave
the accommodation by 10 a.m. on the day of departure, unless otherwise
arranged. Please try to leave the accommodation as clean as possible.
11. Unless previously agreed with us, pets are not allowed in
or around the property. We cannot accept
more than 2 dogs. Pets must not
be allowed on the furniture or left unattended in the property. You must keep the house clean and not
allow pets to foul the garden. You
will be held responsible for any damage caused to the property, wildlife or
neighbouring stock by any pet you bring to the premises.
12. Smoking is strictly forbidden in the property and in the
surrounding grounds and buildings. You will be held responsible for any
damage caused to the property, additional cleaning costs or other
consequential losses arising as a result of smoking.
13. Linen, Towels, Oil, Electricity. These are provided free of
charge, assuming reasonable usage. A
telephone is provided together with a calling credit of £5; if the credit is
fully used, then the telephone is available for emergency use and incoming
calls only.
14. Parking easily accommodates three cars. If there is a requirement to
accommodate larger vehicles, boats, caravans and trailers, please discuss
before booking.
15. Complaints & Loss of Amenities - If there should be any cause
for complaint, this must be reported to us, as indicated in the house
instructions, immediately, otherwise the matter cannot be fully investigated.
It is too late to report such matters after the holiday. If furniture,
facilities or equipment fail or become faulty during the holiday, no
guarantees are given and no refunds will be made should any such problem
occur and not be immediately rectifiable or rectified. We will however
endeavour to rectify any such problems as quickly as is possible and
reasonable.
16. We shall be allowed access to the property to undertake repairs or
inspections.
17. Please take care with our property. You are responsible and liable for any breakages or damages
which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor
breakages, but we may charge for repair or making good if the damage or
breakage is significant, and we may make an additional charge of £30 if you
did not report this.
18. Whilst every effort has been made to ensure that any
description or representations are accurate and are made in good faith,
neither they nor any representations made by us shall create any liability on
our part.
19. Data - Any data collected during the course of
this booking may be kept on computer.
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